Some of our services are not recommended for persons who are pregnant, have allergies or some medical conditions, and are taking certain medications . Please check with your physician to determine what treatment is right for you.

"It's important to understand that the effects of our massage and beauty spa treatments can vary based on individual factors.

SPA POLICIES

When you schedule your appointment with us, you are agreeing to these policies.

  • Booking Policies

    • When you schedule your appointment with us, you are agreeing to these policies.

    • All appointments are scheduled through our online booking system, available appointments are updated in real-time. Our online booking will only show what is currently available with current staff.

    • All Cancellation must be performed online.

    • Deposit and Cancellation Policy . We require 24 hour (48 hour for Couples, spa packages, group) notice for cancellations .Failure to cancel within this time frame will result in a charge of the total amount for the scheduled total.

    • Deposits -Deposits will be applied toward the services on the day of your appointments. Deposit of 50% of the total service is required for any massage and spa package or multiple appointments.

      • All spa packages or services with multiple therapists require 48 hours notice for cancellation. No refunds are given on cancellations with less than 48 hours notice.

      • Non-Refundable

      • Cancellation fees are in effect to ensure that our therapists are compensated for their time.

    • To protect against Fraud, we require you to show the credit card with ID used to book & pay for your services at time of check in.

    • You agree to let us charge your credit card if the appointment is cancelled or rescheduled in less than the notice required by this Cancellation Policy.
      .You accept and agree not to request a refund.

    • Spa Package and Couple's Services :

      • Each package requires at least 2 of our trained technicians to complete. We will contact you if we do not have two therapists available at the same time .

      • Social Media

      • We will not accept any bad reviews, fake allegations or defamation on any online site regards to our Spa. Legal Action will be taken if we suffer any detrimental or unfair comments due to a complaint not being resolved to you expectation.

    • Same day appointments:

Please be aware that when booking an appointment on the same day, it is considered set, and if changed, cancelled or rescheduled at any point after it is made, the client is responsible for paying for the full price of the appointment.

Cancellation fees are in effect to ensure that our therapists are compensated for their time. Please be courteous to your therapist by respecting our policies. 

Check in:

We ask that you please arrive 10 minutes prior to your appointment to allow time to change. We will do our best to accommodate late arrivals. However, the length of service may be adjusted so as to not interrupt the scheduled appointments of other guests. Full price of scheduled services will apply.

 
 

Some of our services are not recommended for persons who are pregnant, have allergies or some medical conditions, and are taking certain medications . Please check with your physician to determine what treatment is right for you.

"It's important to understand that the effects of our massage and beauty spa treatments can vary based on individual factors.